Agent FAQs

• What are the Urban Nest office hours?

  Monday - Friday
  8:30 am - 5:00 pm

• When are the Urban Nest offices closed?

  • New Year's Day

  • Memorial Day

  • Independence Day 

  • Labor Day

  • Thanksgiving

  • Day after Thanksgiving

  • Christmas

• What is the Sandy office Alarm Code?

  It’s the last 4 digits of your social security number.

• What is the Sandy office Garage Code?

  3041

• What is the Sandy office WIFI?

  • Network: Urban Nest 2.4 or 5

  • Password: nest1234

• How do I print at the Sandy office?

  • Click here for instructions

  • Printer Link

• How do I book a space at the Sandy office?

  Email: office@urbannestpdx.com with date, space preference and any other important details or needs.

• What is the Vancouver office WIFI?

  • Network: Urbannest

  • Password: Nest1234

• The last one leaving the office?

  • Close all the windows and draw the blinds

  • Lights off (light above kitchen sink can stay on)

  • Make sure all exterior doors are locked (garage door, print room back patio door, side patio door, and whichever door you will not be exiting through)

  • TIP: Whichever door (front or back) you are exiting through, must be closed when the alarm is being set

  • Enter your code (last 4 of your SSN) on the alarm system next to the kitchen sink and press the red button ARM AWAY. You have 60 seconds to leave. 

  • Lock the interior wooden door you exited through and make sure the metal exterior security door is locked too

  • That’s it!

• What is SkySlope?

  SkySlope is our software management tool for real estate transactions. Read more about it here.

• When do I get paid out for a commission once a transaction closes?

  Once we receive a wire transfer from our